Support

Disable rescheduling

Updated on March 17, 2021

You can disable rescheduling my modifying the Order summary content HTML. First, navigate to Alpaca’s Settings section and then select Orders & checkout. Next, in the Order summary content section, find the row titled Pickup is scheduled and click Edit. Screen Shot 2021-03-17 at 4 02 03 PM

A modal window will appear which shows some HTML content. Delete the snippet of code that looks like this:

<div class="os-step__description">
  <a href="{{ order.schedule_url }}" class="ui-button btn btn--subdued btn--size-small shown-if-js" type="button" name="button">Reschedule pickup</a>
</div>

Screen Shot 2021-03-17 at 4 03 19 PM

Now your customers won’t be able to reschedule a pickup time. To disable rescheduling for deliveries, repeat the previous step for the Delivery is scheduled content.

You can also remove this HTML snippet from Pickup is not scheduled and Delivery is not scheduled to disable all scheduling (even if a customer didn’t schedule a time from the cart page) after an order has been placed.


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